Edward M. Melendez

1100 Robert E Lee, #17

Austin, TX 78704

(512) 532-0608

12/05-Present Principal - TMO Consulting
Austin, TX 78704

A consultancy specializing in information systems to impact healthcare and social services delivery. Clients include:

  • Louisiana Public Health Institute
  • Greater New Orleans Community Data Center
  • Indigent Care Collaboration (Austin, TX)
  • Collective Strength (Austin, TX)




Associate Director - Partnership for Access to Healthcare, Louisiana Public Health Institute
New Orleans, LA 70112


Direct and manage programs and policy development for initiatives to improve the quality of medical and social services for underserved communities in Metropolitan New Orleans in a systems oriented approach to patient care. Responsibilities include project management and the generation of the privacy, security and technical standards related to the development of a Local Health Information Infrastructure (LHII) in collaboration with the leaders of the key health and social services organizations in New Orleans. Convene healthcare and social services providers to optimize business practices and coordinate services in order to build new capacity and improve community health and services. Additional responsibilities involve development of new program revenue and the assessment, planning and technical assistance required for the integration of social services and behavioral health in the primary care environment. Further work involves analysis, research and development of policies and products to increase healthcare coverage.



Principal and Co-Founder, The Urban Conservancy

New Orleans, LA 70117


The Urban Conservancy is a non profit organization focused on research, education and advocacy regarding issues of quality of life, sustainable economics and preservation as they relate to urban environments. Responsibilities include research and preparation of reports on a variety of local and regional issues and publishing them primarily via the Urban Conservancy web site and weekly mailing list, currently at 1000+ readers. Other duties include supervision of a staff of approximately 16 volunteers and interns, fundraising (grants/donations), outreach and membership campaigns.



Area Director of Channel Sales and Reseller Programs, Verio/NTT Communications.

New Orleans, LA 70112


Verio/NTT is a Global Fortune 500 corporation offering international telecommunications services. Responsible for all indirect sales activity within Southeast US (Georgia, Florida, Louisiana, Texas). This position involved business development and the qualification and training of corporate partners. Also required was cooperation with other Verio sales and operations functions with an emphasis on the training and motivation of Verio's Direct Sales team to effectively work with partners and resellers to develop new business.



Director of Sales, Atlanta/Houston/New Orleans, Verio Inc.

New Orleans, LA 70112


Primary responsibility for all direct sales activity within Houston, Atlanta and New Orleans markets. Duties included hiring, training and management of Account Executives with an emphasis on consultative sales and new business development. Main focus on corporate class internet services.



Louisiana Project Manager, NeoSoft Inc.

New Orleans, LA 70112


Regional manager for Houston based Internet Service Provider. Managed administrative and technical staff on site. Responsibilities included oversight of marketing, business development, public relations, and customer care. Developed and maintained strategic partnerships with media partners including the News Banner (Covington) and Shot In LA Magazine.





Director, Company Cafe Operations, PJ's Coffee and Tea.

New Orleans, LA 70163


Responsibilities included overseeing all operations for New Orleans based coffee cafe chain. Site selection, lease negotiation, design and construction of new cafes. Hired, trained and maintained all records for a staff of approximately 50 employees, including counter staff, management and clerical staff. Prepared and operated with budget of 2.5 million dollars, implementing cost control measures and meeting sales projections. Supervision and development of all promotions and advertising for company owned cafes. Coordinated company cafe operations with all aspects of company, including franchising, marketing and finance.



Multiple Staff/Management Positions, PJs Coffee and Tea.

New Orleans, LA 70163


Oversaw operations of location. Supervised staff of 15, including assistant manager. Ordered all products and supplies for location. Contributed to store planning and successful attainment of sales goals.



Kindergarten Teacher, La Puerta Day School.

Albuquerque, NM 87110


Developed curriculum for afternoon program in private school setting, supervised classroom of seventeen children.





2007 Acton School of Business

* Master of Business Administration

Concentration in Entrepreneurship


2003University of New Orleans

* Bachelor of General Studies


1987-1991 University of New Mexico

* Religious Studies and Classical Languages

* Religious Studies Scholarship 1989-1991

* Teaching Assistant, Living World Religions (Philosophy 101) 1991


1986 Albuquerque Technical Vocational Institute

* Graphic Design/Commercial Printing Certification


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